We operate with complete regulatory compliance, patient safety, and transparent privacy by design. Review our official agreements, compliance disclosures, and operational rules below.
Terms and conditions governing your access and use of the RapidMedico platform.
How we collect, use, protect, and respect your personal health data under DPDP Act 2023.
Rules regarding order cancellations, damaged medicines, return eligibility, and refund timelines.
Our 25-minute delivery commitment, safety protocols, cold-chain handling, and coverage radius.
Legal disclaimers on telemedicine, Schedule H/H1/X compliance, and pharmacist verification.
Terms governing registered independent chemist partners, dispensing duties, and privacy rules.
Service agreements, hygiene standards, order handling, and masked contact rules for riders.
Contact our Grievance Officer and understand our 48h acknowledgment and 15-day resolution process.
Information about essential, preference, and analytics cookies used on our website.
In compliance with Google Play Data Safety and Apple App Privacy requirements, you can delete your account and personal data directly from the mobile app or via our self-serve web portal.
Entity Name: RAPIDMEDICO LLP
LLPIN: ADC-0032
GSTIN: 08ABOFR5960R1Z1
Registered Office: Ward No. 01, Sujangarh Bypass Road, Salasar, Salasar, Sujangarh, Churu- 331506, Rajasthan, India
Support & Privacy Email: rapidmedico10@gmail.com
Support Phone: +91 83023 89192
Grievance Redressal: Response within 48 hours (acknowledgment) / 15 days (resolution)
National Consumer Helpline: 1915