RapidMedico – Prescription & Medical Disclaimer#

Effective date: 2026-10-29 | Version: 1.0

1. Technological Intermediary Status#

1.1 RapidMedico is a technology platform and electronic intermediary operated by RAPIDMEDICO LLP (LLPIN ADC-0032, GSTIN 08ABOFR5960R1Z1, registered office at Ward No. 01, Sujangarh Bypass Road, Salasar, Salasar, Sujangarh, Churu- 331506, Rajasthan, India, Jaipur, Rajasthan, India) ("RapidMedico", "we", "us" or "our").

1.2 RapidMedico is not a licensed pharmacy, hospital, clinic, or medical diagnostic institution. RapidMedico does not dispense, sell, compound, or prescribe medicines. All medicine dispensing is conducted by independent, state-licensed retail chemists under the direct supervision of registered pharmacists in accordance with the Drugs and Cosmetics Act, 1940.

2. Prescription Requirements and Pharmacist Verification#

2.1 Mandatory Prescription: Any pharmaceutical product classified under Schedule H, Schedule H1, Schedule X, or other regulated categories under the Drugs and Cosmetics Rules, 1945, and Narcotic Drugs and Psychotropic Substances (NDPS) Act, 1985, requires a valid, legal prescription issued by a Registered Medical Practitioner (RMP).

2.2 Valid Prescription Criteria: To be accepted by a partner pharmacy, a prescription must:

• Be legible and written or digitally signed by a Registered Medical Practitioner;
• Contain the doctor's full name, medical qualification, and State/National Medical Council registration number;
• Explicitly state the patient's full name, age/date of birth, and date of issue;
• Clearly specify the medicine name, dosage form, strength, frequency, and treatment duration;
• Be current and within its legal validity period.

2.3 Pharmacist Verification and Discretion: The registered pharmacist at the fulfilling pharmacy has the final statutory right to verify, question, refuse, or modify the quantity of any order if the prescription is suspect, illegible, altered, expired, or contrary to medical standards.

2.4 Prohibition of Fraudulent Prescriptions: Uploading forged, altered, fake, or reused prescriptions is a punishable offense under the Indian Penal Code and the Information Technology Act, 2000. In such events, we reserve the right to cancel orders immediately, terminate accounts, and report instances to law enforcement and drug control authorities.

3. Emergency Medical Disclaimer#

3.1 NOT FOR EMERGENCIES: The RapidMedico Platform, teleconsultation features, and 25-minute medicine delivery services are strictly intended for non-emergency medical requirements only.

3.2 If you or someone you are assisting is experiencing a medical emergency, acute chest pain, severe shortness of breath, loss of consciousness, severe trauma, stroke symptoms, or severe allergic reactions, immediately call 112 (National Emergency Number) or proceed to the nearest emergency hospital. Do not rely on RapidMedico for emergency intervention.

4. Telemedicine Consultations#

4.1 All medical consultations facilitated through the Platform are provided by independent Registered Medical Practitioners under the Telemedicine Practice Guidelines, 2020 issued by the National Medical Commission (NMC).

4.2 A telemedicine consultation does not establish a doctor-patient relationship with RapidMedico. The consulting doctor is solely responsible for their clinical assessment, advice, diagnosis, and any resulting prescription.

4.3 Telemedicine consultations have limitations and are not equivalent to in-person clinical physical examinations. The consulting doctor may, in their clinical judgment, decline to prescribe medication and advise an in-person clinic visit.

5. Health Tools, Reminders, and Information#

5.1 Features such as pill reminders, dose trackers, digital health records, and AI-powered medicine search suggestions are provided solely for personal organizational assistance and educational convenience.

5.2 Digital reminders may be subject to device battery optimization, network outages, or operating system notifications delays. They must not replace personal vigilance or physician instructions.

5.3 Information displayed on the Platform regarding drug interactions, side effects, or generic equivalents is for informational purposes only. Always consult a qualified physician or pharmacist before taking or discontinuing any medication.

6. Contact and Inquiries#

For medical compliance and prescription inquiries:

• Email: rapidmedico10@gmail.com
• Helpline: +91 83023 89192 (Mon–Sat, 10:00 AM – 6:00 PM IST)
• Emergency Medical Support: Call 112